Frequently asked questions


Can I change my delivery address after I’ve placed an order?

We will do our best. Please email us at within 30 minutes of placing your order, noting the new address.

Do you ship internationally?

We currently only ship within Australia.

Can I edit my order?

Once placed, we are unable to edit your order. If you have ordered incorrectly, and the item/s are not yet shipped, we can cancel (and refund) your order so you can try again. Please email us at

How can I track my order?

Please email us at, noting your order number.

Do I need to sign for my order?

No. All orders are sent via standard Australia Post satchels or mailing boxes.