Frequently asked questions
Can I change my delivery address after I’ve placed an order?
We will do our best. Please email us at email@example.com within 30 minutes of placing your order, noting the new address.
Do you ship internationally?
We currently only ship within Australia.
Can I edit my order?
Once placed, we are unable to edit your order. If you have ordered incorrectly, and the item/s are not yet shipped, we can cancel (and refund) your order so you can try again. Please email us at firstname.lastname@example.org
How can I track my order?
Please email us at email@example.com, noting your order number.
Do I need to sign for my order?
No. All orders are sent via standard Australia Post satchels or mailing boxes.